Bridging the Gap: Medical Interpreter Training- July 2019
Bridging the Gap (BTG): A Basic Training for Medical Interpreters The BTG course is a 40-hour professional development program that trains bilingual individuals to facilitate a medical encounter in the healthcare environment. The course covers: Basic interpreter skills: roles, ethics, conduit and clarifier interpreting, and managing the flow of the session. Information on health care: introduction to the health care system, anatomy, and basic medical procedures. Culture in interpreting: self-awareness, basic characteristics of specific cultures, traditional health care in specific communities, and culture brokering. Communication skills for advocacy: listening skills, communication styles, how doctors think, and appropriate advocacy. Professional development: effective communication, professional conduct, self-care, and resources for professional growth. Bridging the Gap Registration Pre-enrollment Information and Requirements: All registration forms are accepted on a first come, first serve basis and must be received no later than 21 days before the start of the course for which you wish to enroll. Upon receipt of registration form and the $500.00 payment, we will reserve the applicant a seat in a scheduled course of their choice. All course participants must successfully complete a language proficiency assessment 14 days prior to the start date of the BTG course. Bridging the Gap Registration Enrollment Procedure: After receipt of registration forms and payment of $500.00 an over the phone language proficiency assessment (LPA) will be scheduled at a time convenient for the course participant. The participant will receive a phone call and or email to schedule the LPA. LPA’s occur in the RUAH office during normal business hours. The LPA takes approximately 60-90 minutes. The participant will be evaluated on comprehension, pronunciation, and healthcare context terms in both languages. An email with results and next steps will be sent to the participant within 5-7 business days of taking the exam. Should the participant need to reschedule the LPA within 24 hours of taking the assessment, a $30 reschedule fee will apply and must be paid at the time of the rescheduled assessment. If the participant does not pass the LPA, the participant must wait 6 months to re-test. To register, the participant will need to contact the RUAH office. The re-test fee is $125.00. Cancellation/Refund Information: -Should you cancel your enrollment for a BTG course 10 business days or more prior to the start of an enrolled session, all fees up to $375.00 can be refunded, or the applicant will receive a credit for enrollment into a future BTG session. Failure to notify the RUAH office of cancellation at least 10 business days prior to the start of the course will result in NO REFUND. -If you wish to receive a refund of all paid fees up to $375.00, you must submit a written request to RUAH for the refund. If your payment was in the form of a Major Credit Card, please allow 5-7 business days for processing. If your payment was in the form of a Check or Money Order, please allow 4-5 weeks for processing. Please note: All courses are a total of 40 hours of training and are taught in English. Courses are divided into two week time frames from 9 am to 5 pm each day. Courses are three days the 1st week and two days the 2nd week. Attendance of all 40 hours is required to successfully complete the training program. A final exam is given on the last day and requires a minimum passing score of 70% to complete the program. Final exam is administered in English. The course is limited to a maximum of 20 candidates per class. A certificate of completion will be provided from CCHCP to participants after course tests and proficiency results are verified by each course Instructor. All replacement certificates will incur a $10 processing fee. Payments must be in the form of a Check or Money Order made payable to St. Vincent. If you have additional questions, feel
10330 North Meridian Street
Indianapolis, IN 46290
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